Privacy Policy

This Privacy Policy describes how Mr. Bưởi ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mrbuoi.com(the "Site") or otherwise communicate with us (collectively, the "Services"). By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make changes, we will update the "Last updated" date above and post the revised policy on this page.

How We Collect and Use Your Personal Information

We collect personal information about you from different sources to provide the Services. In addition to the specific uses set out below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect our rights and those of our users.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information We Collect Directly from You

• Basic contact details: name, shipping/billing address, phone number, email address.
• Payment details: processed securely by Stripe. We do not store full card numbers.
• Order information: items purchased, preferences, and delivery details.
• Customer support information: messages you send to us.

Information We Collect Automatically

• Device information (IP address, browser type, operating system).
• Usage data (pages visited, interactions, time spent).
• Cookies and similar technologies to remember preferences and improve your experience.

Information We Obtain from Third Parties

• Printful/Printify (fulfillment): We share the data necessary to produce and ship your order (name, shipping address, and order item details).
• Stripe (payments): We share billing details, transaction data, and IP address for secure payment processing and fraud prevention.
• Snipcart (cart/checkout): We collect cart and checkout details to process orders and manage your shopping experience.

How We Use Your Personal Information

• Process and deliver orders.
• Communicate with you about purchases and support requests.
• Improve our Site, products, and Services.
• Send updates, promotions, or newsletters (you can unsubscribe anytime).
• Comply with legal obligations.
• Support our charitable mission: we may use aggregated, non-personal sales data to calculate donations to animal welfare organizations.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and improve the Services. You can control cookies through your browser settings; disabling cookies may impact functionality.

How We Disclose Personal Information

We do not sell or rent your personal information. We disclose information to:

• Fulfillment partners (e.g., Printful/Printify) to produce and ship your orders.
• Payment processors (Stripe) for secure payment processing and fraud prevention.
• Cart/checkout providers (Snipcart) to manage orders and shopping experience.
• Service providers for hosting, analytics, and email communications.
• Legal and safety purposes when required by law or to protect rights and safety.

User Generated Content

If you submit content (such as reviews or feedback) in a public area, it may be visible to others. Please do not share information you would prefer to keep private.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

Security and Retention of Your Information

We implement reasonable safeguards to protect your information. However, no security measures are perfect. We retain information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States, where data protection rules may differ from those in your jurisdiction.

Contact

For questions about our privacy practices or to exercise your rights, contact us at support@mrbuoi.com.